BBA

Refund Policy

Refund policy for the use of the BBA Gallery online store

Right of withdrawal when purchasing
artwork from the Platform Operator

(Own Business)

If the User is a consumer pursuant to Section 13 of the German Civil Code (i.e., a natural person who concludes the purchase contract for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity), the User shall be entitled to a right of revocation with respect to the purchase contract between the User and the Platform Operator in accordance with the following provisions. In the case of purchase contracts that have as their object works of art to be produced or other purchases to be made, there is no right of revocation.

Cancellation policy for the purchase of physical works of art except for works of art to be manufactured

Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

To exercise your right of revocation, you must send us


BBA Gallery

Kudlacek Shah BBA GbR
Köpenicker Str. 96
D-10179 Berlin
Germany


info@bba-gallery.com


by means of a clear declaration (e.g., a letter sent by mail, fax, or e-mail) about your decision to revoke this contract. For this purpose, you may use the enclosed sample revocation form, which, however, is not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us or to in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You shall bear the direct costs of returning the goods.

You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.

Cancellation policy for digital artwork

Cancellation policy

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day of the conclusion of the contract.

To exercise your right of revocation, you must send us


BBA Gallery

Kudlacek Shah BBA GbR
Köpenicker Str. 96
D-10179 Berlin
Germany

info@bba-gallery.com


by means of a clear declaration (e.g., a letter sent by post, fax or e-mail) of your decision to revoke this contract. For this purpose, you may use the enclosed sample revocation form, which, however, is not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (except for additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You shall bear the direct costs of returning the goods.

You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.

Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back).

- To BBA Gallery, Kudlacek Shah BBA GbR, Köpenicker Str. 96, D-10179 Berlin. Germany

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of the consumer(s)

- Address of the consumer(s)

- Signature of consumer(s) (only in case of paper communication)

- Date

(*) Delete where not applicable.